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For general inquiries, email info@sweetparis.com. For potential franchise inquiries, email franchise@sweetparis.com or visit www.sweetparisfranchise.com.

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The Sweet Paris App

I am not a current rewards member. How do I sign up?

Sign up by downloading the Sweet Paris App, creating an account in the app, and verifying your email. These easy steps will whisk you to ordering made sweet and amazing rewards! Plus, you will earn a FREE CREPE as your first reward right after sign-up!

The Sweet Paris App
What benefits do I get with the Sweet Paris App?

The Sweet Paris App allows you to enjoy a variety of perks, such as ordering ahead to save time, collecting whisks for each dollar spent toward exciting reward redemptions, and staying in the know about exclusive promotions. You will also receive a birthday surprise on your special day!

The Sweet Paris App
How do I earn rewards points?

Collect whisks for the sweetest rewards. For every dollar spent, you will get a whisk!

The Sweet Paris App
How do I redeem rewards points?

You can redeem either in-store or with your online order. For online orders, click on the Loyalty Button, then the reward you’d like to redeem. Follow instructions to add the item to cart and apply available offers. To redeem in store, simply show your loyalty card QR code to the cashier to redeem your rewards.

The Sweet Paris App
What rewards can I earn?

As you collect whisks, you will reach various milestones which will earn exciting rewards and free items! (1) 50 Whisks - a free hot beverage (2) 100 Whisks - a free kid’s crepe (3) 150 Whisks - $10 off your order & (4) 200 Whisks - any free entree of your choice.

The Sweet Paris App
Do I have to have the app to be a member?

Currently our loyalty program is tied to the app. Download to continue to earn rewards on your in-store and online purchases!

The Sweet Paris App
I visit multiple locations of yours, does it matter which one I select to sign up?

Your rewards can be used at any location! You do not need to select a location to download the app and create an account

The Sweet Paris App

Locations

How many Sweet Paris locations are open in Houston?

We have 8 locations in the Greater Houston area, these include: (1) CityCentre, (2) Rice Village, (3) Highland Village, (4) Baybrook Mall, (5), Sugarland, (6) Katy, (7) The Woodlands and (8) Bridgeland.

Locations
Outside of Houston, where else are you located?

Outside of Houston, we’re located in Dallas, Austin, San Antonio, College Station and McAllen in Texas, Doral, Coral Gables and Downtown Miami in Florida, Woodbury, Mall of America and Edina in Minnesota, Scottsdale in Arizona, and we will soon open in Nashville, TN.

Locations
What new locations is Sweet Paris opening soon?

Sweet Paris has upcoming openings in 2025 in Nashville TN, Rogers AR, Addison TX & Fenton NC.

Locations
What time do you guys open/close?

Each of our locations has its own opening and closing time. You can find our specific hours of operation under https://www.sweetparis.com/locations.

Locations
Is Sweet Paris open on special holidays such as Thanksgiving, Christmas, and New Year?

All details regarding our holiday schedule are updated a day in advance, please take a moment to go over our hours of operation for the location you’d like to visit under https://www.sweetparis.com/locations.

Locations

Menu

Do you offer gluten-free crêpes?

Yes, while placing your order, please be sure to let us know that you’d like us to use a gluten-free crêpe batter for your crêpe.

Menu
Do you offer vegan/dairy-free crêpes?

We offer vegan and dairy-free batters with any of our crêpes, while placing your order, please be sure to let us know that you’d like us to use a vegan or dairy-free crêpe batter for your crêpe. Additionally, we do also offer vegan options. Our “Berry Agave” crêpe is a delicious sweet crêpe made with apples caramelized in agave syrup, strawberries, & blackberries. And our “The Vegan” crêpe is an incredible savory crêpe made with delicious portobello mushrooms, black bean purée, corn salsa, & chipotle sauce!

Menu
I have food allergies, can I substitute the items on my crêpe?

Absolutely! While placing your order, please make sure you let us know about any allergies you may have to the ingredients your crêpe contains. Also, please let us know what ingredients you’d like to substitute them for.

Menu
Does your crêpe batter contain eggs?

Yes, it does. However, you’re welcome to substitute it for a vegan batter if you have any allergies or dietary restrictions.

Menu
Will I be able to get a virgin French Riviera Cocktail?

Unfortunately, our cocktail and mimosa mix contains alcohol already, hence we can’t offer a virgin cocktail or mimosa.

Menu

Eat Here Feed There

How do the food bank donations work with Sweet Paris’ Eat Here Feed There program?

With the help of Sweet Paris’ Eat Here, Feed There Program, for each crêpe sold with the food bank logo, Sweet Paris donates one meal to children in need.

Eat Here Feed There
Which crêpes are your food bank donation crêpes?

Allison’s Parfait, Lemon & Sugar, and Truffled Caprese are the three crêpes that participate in our Eat Here, Feed There program

Eat Here Feed There
How many donations have you made so far?

The number of donations made so far is listed at https://www.sweetparis.com/your-impact please take a moment to learn more about our food bank donations here.

Eat Here Feed There

Party Rooms

How many of your locations take party room reservations?

Our Baybrook Mall location primarily takes party room reservations. If you’re looking to book a room for your event, please visit https://www.sweetparis.com/private-rooms-and-events

Party Rooms
What is the process to book a party room at Sweet Paris Baybrook?

To make a reservation please follow these steps: (1) Visit https://www.sweetparis.com/private-rooms-and-events, (2) Fill out the form on the page, (3) Get in touch with our team if you have any special requests, (4) Upon reviewing your party request, our team will get back to you and confirm your reservation.

Party Rooms
Do you have a special catering menu?

Please fill out the form on https://www.sweetparis.com/private-rooms-and-events there you will be able to curate your own menu from the variety of options available.

Party Rooms
Will you be able to help with decorations in the party room?

We do not decorate the party room. However, the room will be available 1 hour prior to your event if you wish to decorate. Please be sure to not hang any decorations on the Venetian plaster walls as well as avoid any confetti decorations.

Party Rooms
Can I get food catered from outside?

Unfortunately no. The only outside food allowed is cakes and cupcakes.

Party Rooms
How much does it cost to reserve your party room?

For all Party Room inquiries please visit https://www.sweetparis.com/private-rooms-and-events or give us a call at 346-230-8090

Party Rooms

Catering

Does Sweet Paris cater events?

We provide catering services in Houston If you’d like to know more about our catering services please visit https://www.sweetparis.com/catering

Catering
How can I book Sweet Paris for catering an event?

To make a catering reservation please follow these steps: (1) Visit https://www.sweetparis.com/catering, (2) Fill out the form, (3) Get in touch with our team if you have any special requests, (4) Upon reviewing your party request, our team will get back to you and confirm your reservation.

Catering
Do you have a special catering menu?

Yes, please fill out the form on https://www.sweetparis.com/catering there you will be able to curate your own menu from the variety of options available.

Catering
When will the chef from Sweet Paris arrive at the site of the event?

30 minutes in advance of your scheduled event start time.

Catering
How much space is needed for setup and serving?

While we do have 6-foot and 8-foot folding tables, kitchen islands work as well. When you submit the Catering Form, this can be discussed.

Catering
How long does the chef serve?

Our catering service lasts for one and a half hours (from setup to cleanup).

Catering
I have picky eaters, what can I do if they don't like the preset menu options?

Guests can have the option of customizing orders with the ingredients provided per the preset menu.

Catering
When am I charged for the catering services?

We use the credit card number submitted to process the transaction the day of the event; we bring a signature slip with us to be signed at the end of service.

Catering

Online Orders

Does Sweet Paris deliver?

Our online ordering system through https://order.incentivio.com/c/sweetparis/ is only available for in-store pick-ups. However, if you’re looking for a delivery service, we do partner up with Uber Eats, Doordash, and Grubhub for delivery orders (depending on location).

Online Orders
Can I place an order to pick up later?

Yes, once you choose your location on https://order.incentivio.com/c/sweetparis/ you will be redirected to the online ordering page where you will be asked if you’d like to pick up your order immediately or schedule your pick-up for a later time.

Online Orders

Download the Sweet Paris App!

Sweeter Rewards Await with the Sweet Paris App! Order Ahead for Pickup, Collect Whisks, Earn Rewards, and Stay in the Know about Exclusive Offers and Promotions!

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